Legal

Privacy Policy

Last updated: 14 November 2026

Vibrant Property Management Pty Ltd (ABN 89 672 553 776), operating as Vibrant Property ("we", "us"), respects your privacy. This policy explains what personal information we collect, why we collect it and how we look after it.

What we collect

  • Contact details: your name, email address and phone number.
  • Information about your property plans that you choose to share, such as your budget, preferred states or suburbs, and what you would like to discuss.
  • Details of consultations you book, including the date and time.
  • Any other information you send us by email, phone or through our website.

We do not ask for, and you should not send us, tax file numbers, bank account details or identity documents through this website.

How we collect it

We collect information when you fill in a form on our website, book a consultation through our online calendar (provided by Calendly), email or call us, or become a client.

How we use it

  • To respond to your enquiry and arrange consultations.
  • To provide the services you engage us for, such as research, due diligence, inspections and property acquisition.
  • To keep records we are required to keep by law.

Who we share it with

We do not sell or rent your personal information. We share it only:

  • With service providers that help us run our business, such as Google (email and file storage), Calendly (bookings) and our website host. Some of these providers store data outside Australia, including in the United States.
  • With professionals involved in your purchase, such as selling agents, mortgage brokers, solicitors, conveyancers and building inspectors, when you ask us to or it is needed to deliver our services.
  • When required or authorised by law.

Cookies

Our website does not use advertising cookies. Consultations are booked on Calendly's website, which may set its own cookies. See Calendly's privacy policy for details.

Marketing

We will not add you to a mailing list without your consent. If you do subscribe to updates from us, you can unsubscribe at any time.

Keeping your information secure

We store information in secure cloud services protected by passwords and two-step verification, and we keep it only for as long as we need it for the purposes above or as required by law.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing info@vibrantproperty.au. We will respond within 30 days.

Questions and complaints

If you have a question or concern about how we handle your information, contact us at info@vibrantproperty.au or 0430 575 518. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.